firebirdtours.com

4.8
4.8 Based on 180 reviews

...

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customer
Support staff in preparing for trip/hotels/tour guides

Support staff in preparing for trip were responsive knowledgeable and answered all of our questions in planning stage. All drivers were punctual at each pickup location. Transfers were seamless. The your guides were knowledgeable. The hotel choices were centrally located to all the activities we participated and central to shopping and restaurants. The only issue was on arrival to Madrid, its a large train station compared to Seville and Granada so the directions to meet the driver were confusing as there are many exit points for taxi pickup. We resolved issue and found driver as he called me on WhatsApp.

5
Date of experience: Aug 04, 2025

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