I ordered a personalised stein glass for my father and was worried it wasn't going to be here on time before Christmas. I had an email saying that it had been delivered but in Northampton and was very confused. I sent an email to clear up the confusion and turns out it had to be sent to their UK warehouse in Northampton and then it gets sent over to your address. It state in the email that it had to do it's UK run but obviously I didn't know the warehouse was in Northampton. There was a lot of confusion but I'm happy to say I received the gift today and I'm over the moon with the product, the image is clearer on the inside rather than the outside but this is due to frosted glass on the outside, I'm sure once there is beer in there it will come out clearer 😁 Firebox did also reply back to reassure me my product will be on its way and that I would get a dispatched email when it was which I did so I'm very happy with the correspondence 😁
Ordered on the 8th December and arrived on the 21st December so not too bad for delivery time 😁
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Homeware and lifestyle shop for people with imagination
