Status Quo:We have been using firefish for a few weeks but have sadly come to the realisation that it is not a great system for us or our processes. It did not live up to any expectations we had. The Good: Firefish onboarding and sales process was smooth and the team were always friendly and helpful. They offer PERM and CONTRACT workflows.The Bad:The system was oversold and has sadly under delivered...We made a checklist to see if firefish was a good system for us. The checklist was filled out by sales and as it had most matches we went for it. Sadly we realised a few things didnt work as we had expected. For example CV parsing was sold to us but it does not work at all other than getting the candidates name. Mainly functions that are sold are all there but they are extremely basic and don't really help consultants using the software much. The system seems slow at times and the overview etc is very outdated. The search functionality does not offer a good functionality and overview. The notes you log against candidates and clients are also a bit hidden.The processes/workflows are very specific and due to the fact that almost no customisations are allowed it is very restrictive. So if you dont want to work the exact way firefish is set up it wont work for your company.Summary:Overall the system does not live up to the sales pitch. Most of the functions that are promised are there but sadly they just dont work at all the way you would expect it from a good ATS/CRM system...As there is no way to know this before buying the system and the company does not allow any testing or any contract terminations I would strongly advise not to get this system.
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