I love Firehouse Subs, especially the hook and ladder, but since they stopped toasting the bread, it just isn't the same. The flavor of the sandwich has suffered. Don’t get me wrong, the subs are still good, but they’ve lost something crucial. I wonder why they ruined a good thing to maintain better ratings. Cutting corners doesn’t keep customers satisfied.
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Firehouse of America, LLC dba Firehouse Subs is a US-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Robin and Chris Sorensen.