Firehouse has serious inconsistency issues. I bought the French dip they just brought back; the last one I had was pretty good. I was annoyed they started adding garlic butter, which I didn’t want. I reordered yesterday, and it was the toughest sandwich I’ve ever eaten. The bread and cheese were good, and the au jus was great, but the meat was inedible. I must credit the workers for taking my call about not wanting my sandwich heated, but the app didn’t allow me to specify my preferences. I’d rather wait to eat my sandwich when I’m ready than have it heated and then get cold.
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Firehouse of America, LLC dba Firehouse Subs is a US-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Robin and Chris Sorensen.
