I will never return to this establishment. My son, along with a colleague who has never had any complaints during his time there, was let go after raising concerns to the manager about another team lead’s behavior. Rather than listening and considering all perspectives or issuing any warnings, they both were terminated for speaking up. It seems they prefer to take sides without conducting any proper investigation or listening to their employees. I will be reporting this to corporate, along with exploring any legal actions that may be available. Firing two individuals based on hearsay is completely unacceptable, especially given that they are already understaffed and struggle to prepare orders in a timely manner.
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Firehouse of America, LLC dba Firehouse Subs is a US-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Robin and Chris Sorensen.