I recently visited Fire House Sub on MLK in Fayetteville, AR, and unfortunately my experience was very disappointing. I order the Chicken Bacon Ranch sandwich, and the service from the cashier Makensie Holsey, was not pleasant. She spoke very quickly, seemed rushed, and did not pay attention while taking my order. When I looked at my sandwich, it was nothing like what was advertised. It was extremely sloppy and overloaded with mayonnaise. There were only a few very small pieces of chicken and sprinkles of bacon, which was very disappointing considering what the sandwich is supposed to include, also for the price. I called back to address the issue, but the response was rude and unhelpful. After this experience, I understand they have such low rating. I really wish I had checked the reviews before visiting.
Claim your business profile now and gain access to all features and respond to customer reviews.
Firehouse of America, LLC dba Firehouse Subs is a US-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Robin and Chris Sorensen.