I opted to use this company as I like support local businesses whenever possible, the prices of the extinguishers were also very competitive. Other than the price of the extinguishers every other aspect of the service was terrible.
1. None delivery of items which caused installment delays.
2. false information from Fire protection around none delivery.
3. partially received order which finally arrived very delayed & very damaged.
4. Delivery company service was beyond poor. This was reported three times with little to no concern from fire protection shop as the gentleman was more concerned it was clocking off time in 4 minutes.
5. Inadequate packaging & delivery information.
6. Contact information provided was incorrect resulting in me being told I wasn't a customer.
After reporting my experience as a formal complaint I received a very attentive email but I am unsure of the outcome as no further correspondence has been received.
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Here at Fire Protection Shop we pride ourselves on putting customers first. We have worked hard to ensure our prices are some of the cheapest in the market and keeping our customers safe is very important to us.
