I've decided to leave a final review for Firestar Toys because I'm extremely disappointed once again with the shipping time of an order. I find it unacceptable that you force customers to pay nearly £40 for express shipping after a certain number of items when the shipping time is so disastrous. Not to mention my previous order on your site where DHL didn't even bother to deliver to my home, even though I was home. That may have been beyond your control, but when you add the disastrous delivery to your shipping time, it clearly discourages me from buying from you. Again, the products are of good quality, there's no problem there, but waiting this long is unacceptable. I understand that you have a lot of orders to process and that it takes time, but in that case, you don't charge customers for express delivery; that's unacceptable. I hope that my latest order will be processed soon and that I will receive it correctly, but I think this will be my last order with you; your way of operating is not very customer-friendly.
Claim your business profile now and gain access to all features and respond to customer reviews.
LEGO minifigures are the ultimate fun and educational toy. With over 1 million LEGO parts in stock, you can design and personalise your own LEGO minifigs, making the perfect gift for family and friends. We also have thousands of exclusive custom printe...
