After trying several times to change the statutes through firm24 they bluntly lied saying that they don't have any notary available to do this job even after I had contacted the notary myself and they said they'd do it. Firm24 is not reliable and they don't care for their customers. --------------------------------------Reply to the comment from Firm24:Hi D. Gomes,We are sorry to read about your experience. As we have communicated before, Firm24 does not handle changes to statutes for foundations, as this falls outside our scope. We clearly informed you of this at the end of the year.Additionally, you specifically requested to work with the notary office where you completed the incorporation through our platform, but as mentioned, this is not something we facilitate. You were free to work with the notary directly, but insisting on doing so through us was unfortunately not possible.We strive to provide clarity and transparency about what we can and cannot offer. We regret that this has caused frustration on your end.Kind regards,Thomas - Firm24-------------------------------Hi Thomas,Again, that was never communicated. once again you're lying in a public platform. After trying the first time in December 2024 with one notary, Damsté Amsterdam, you very clearly stated then that Firm24 only worked with two notaries, to which in March 2025 became clear that that was not the truth when a second try were forwarded to Veen & Veste in Enschede and then Veenoord, and in between another notary.Also, you say that I "specifically requested to work with the notary office where you completed the incorporation" which is true, not only it was possible as you did transfer the case to them as well as they refused for the second time. When you say that you "strive to provide clarity and transparency" that is again not true as I was constantly not informed by any changes of the procedure and always had to find out by refreshing the procedure page and calling to the receptionist to hear again and again "the only thing I can do is to request a call back" which didn't happen for about 2 weeks. Your lack of care in your "customer care" it's shameful and disrespectful.So no, Thomas, it's not my frustration about the process and the services that Firm24 provides, but is the constant lying. This said, I do NOT recommend Firm24 to anyone!
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