The glasses I ordered arrived in a timely manner. Unfortunately they were not a good fit for my face. I reached out to the customer service team and my email was answered the following day. Larry was great with the correspondence and I was given options on what I could do. I opted for a refund and my refund was done within a timely manner. I wouldn’t hesitate to deal with this company again. The rep was very helpful and polite. Communication was great and the glasses range is good. When I get my new script I will be back.
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Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.