The glasses I received arrived promptly. Unfortunately, they didn't fit my face well. I contacted the support team, and my email was responded to the next day. The representative was excellent in handling my inquiries and provided me with various options. I chose to request a refund, which was processed swiftly. I would definitely consider using this service again. The representative was very helpful and courteous. Communication was effective, and the selection of glasses is impressive. I plan to return once I have my new prescription.
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Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
