If I could give this company a -10 I would. A driver who has this insurance hit my car on 12/11/25. It took about 24 hours before a representative returned my call. They told me they don't pay for towing and storage fee while waiting for an estimator to go see my car. On Monday I called several collision repair shops. None of them will do business with this company because they are so difficult to work with. I ended up having to file with my insurance.
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First Chicago Insurance specializes in developing affordable auto insurance products for good drivers in Illinois, Indiana, Iowa, Kansas, Missouri, and Wisconsin.
