firstcry.com

1.7
1.7 Based on 41 reviews

...

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Eve L.
Consistent Delivery Issues

Every time I place an order with the company, I face delivery problems due to their partner. This issue has persisted for the last six months. After leaving a review last month, my product was finally delivered, but this time, I ordered again within five days, hoping for an earlier delivery, yet the same problem continues—the order has yet to arrive. Each instance sees delays accompanied by misleading reasons. Sometimes, the product isn’t delivered unless the order is cancelled. Recently, I received a message indicating that delivery was scheduled, but when I contacted the delivery person, he claimed he would check and ensure delivery. The next day, the status was again updated with a false reason stating the pincode was incorrect, which is untrue. I am extremely frustrated with this ongoing poor delivery experience. I have requested the company multiple times to consider changing their delivery partner, but the problem remains unresolved. I hope they take this matter seriously and improve their delivery service, as this persistent issue is very disappointing for a regular customer. This 1-star rating reflects my dissatisfaction with the delivery experience.

1
Date of experience: Jan 21, 2026

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