As a disabled man who can no longer drive due to sight impairment and also can only walk a limited distance with aid of a stick or crutch was refused boarding with a couple of bags of shopping outside local shop at the bottom of a very steep hill due to having my assistance dog with me, driver was very rude , i would of had a two hour wait in the cold in feburary if it had not been for somebody helping me home, mostly good drivers but will not sack hate crime practicioner drivers , not first time had trouble for no good reason from this driver ,they have a number of bad ones who are allowed to abuse , not only me but some elderly users also
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