I've been using this bank since 1985 when it was Bank of Lafayette. In 1996, Iberia Bank bought Bank of Lafayette. In 2020, First Horizon bought Iberia Bank. For the 11 years when it was Bank of Lafayette, no issues. For the 24 years when it was Iberia bank, no issues. Since First Horizon bought it, issues. The most recent one takes the cake. My daughter, who has had an account at First Horizon for 16 years, had her debit card blocked on 12-20-25. She contacted digital banking and was told the bank blocked her card for suspicious activity. She went to the bank and was told that the bank can't block her card, digital banking blocked it. She contacted digital banking again and was told they would issue another card. On 12-21-2025, she found out that the bank closed her account and would issue a check for the balance within 7-10 days! She has 4 kids, and had several Christmas presents to pick up for them before Christmas. She can't write a check, use her debit card, or withdraw her cash from her account. I will move my accounts from First Horizon, to one of my other banking institutions. I've had suspicious activity caught on my debit card from a different bank, and it wasn't suspicious on my part. My bank canceled the card and sent me an new one. This has happened 3 times this year. First Horizon should be ashamed of themselves!
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For more than 150 years, First Horizon Bank has been a trusted choice for financial service and guidance. From checking accounts, savings accounts and online banking tools to home loans and credit cards, we have financial service to fit your life.