Dreadful company, employees treat customers with complete contempt, service charges go up and up and service standards fall.
Got told out most recent property manager was leaving middle of January. No update as to who the new one is - the probably haven’t appointed one. Who would want to work for them?! But they’ll still charge us for their “services”.
Public records show they are millions of pounds in debt … I wonder hundreds of FirstPort developments are suddenly getting massive charges lumped on them for precious years that have been undercharged. Almost like they’re desperately trying to stay solvent.
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FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland. With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,700 Resident Management Companies.
Our aim is to deliver the highest levels of residential property management service, but we do understand that sometimes things can go wrong. When this happens we would like you to let us know, then we can try to put matters right as quickly as possible. Your feedback, both positive and negative, helps us continually improve so please do contact us at www.firstport.co.uk/contact-firstport
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