Avoid! Trust your instincts, honestly the worst operator I’ve ever used. I met the dodgy rental man in a lay-by near the airport where we frequently had to move the car as the police moved us on. The paperwork was also done poorly on the hood of the car. The car was an ancient run down Skoda with a barely functioning radio let alone anything modern like electric windows. I noticed 2 days into the 6 day rental my 1000 lev deposit went from pending to paid on my credit card so immediately knew this was a con. I had travel insurance and excess insurance from a third party so wasn’t too worried at this point. Handed the car back they barely said anything. Never received any confirmation emails or record that I’d dropped the car off other than a scrunched up bit of paper that he’d hastily filled out. Now 2 months later I still haven’t got the deposit back, holidaycars.com have now accepted that the company are dodgy and most Bulgarian operators are as well and normally a chargeback is required from the credit card company. Avoid this company. Pay more for one of the major ones, I wish I had.
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