firstresponsefinance.co.uk

4.5
4.5 Based on 366 reviews

Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so ...

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Absolutely no complaints whatsoever

Truly, I have nothing negative to say about them. I’m currently on my fourth vehicle and second loan, and they are by far the best provider for customer service. Despite my challenging credit history, they assess each individual on a case-by-case basis. After my car was written off in December, I was able to secure a second finance agreement for the amount I requested without any issues. Today, I inquired about another personal loan, and within two hours, the funds were in my account. While the APR may be higher than some options, they are a specialized lender, and for someone like me, who has faced credit challenges and payment difficulties due to personal circumstances, their kindness and support have been invaluable. They don’t judge; they treat you with the respect you deserve. A huge thank you to the representative who assisted me today; you’re all fantastic!

5
Date of experience: Jan 15, 2026

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Business Details

  • Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚

    Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.See more

  • email sales@frfl.co.uk
  • call 01159466260
  • language https://www.firstresponsefinance.co.uk/

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