Called First Tech about my 1099 for the year 2025. It’s normally posted online by the first week of February, though it was nowhere to be seen. After quickly researching the issue Melanie was able to find it in my file. She kindly sent me both a hardcopy and electronic copy so I can get my taxes done.
She was quick, thorough, friendly and professional all at the same time. Everything you’d want in a customer service agent.
Great Job Melanie!
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