Terrible service! I ordered a pricey item two weeks ago, and no delivery attempt has been made. One parcel seems to be lost, and the other has been marked as returned to sender with no explanation! I've been following up for days with no response; it appears I won’t receive the parcels or my £850 refund! I'm incredibly disappointed as this was a gift for my partner, and I feel scammed! I will update if this issue gets resolved.
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