I reached out to customer service regarding a broken tree pruner and was dismissed with a 'wear and tear' explanation. I believe this is not the case, so I've initiated a warranty claim. However, I'm concerned about the negative feedback on their claims process and the long wait time of 6-7 weeks. I hope for a positive outcome and will update my experience later.
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Fiskars is a global brand bringing tools that empower people in the garden, home, office, and classroom. Our tools are smarter and easier to use. Fiskars is one of the oldest companies in the world, established in 1649.