I ordered a pair of sneakers on 10/4 and the tracking was generated on 10/5 but didn't go active until the 8th. When I reached out an AI generated message was advised me that it takes 2 days for tracking to go live after a purchase was made. It had been 5 days at that point. When the package arrived it was the wrong item. I sent a photo of the item which was pink (I ordered grey) and they told me that the website color was off... that makes no sense the full description is grey and these shoes are clearly the wrong ones. I can't get ahold of customer service at all- seems like a scam.
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Fit2Run, The Runner's Super Store is a Family owned and Locally operated Run Specialty retail business. We specialize in equipping our guests with the latest gear from their favorite brands, and helping them achieve their training goals.
