There is no member protection and ZERO store accountability for paid membership fraud.
For the past 1.5 years I have noticed my account has been used to give unknown and unauthorized customers my discounts using my account. I have made several calls to the UTC store and have been given nothing to ensure me that Fit2Run values me as a paid membership holder by protecting my paid membership benefits.
The best the District Manger could offer was, “we can mark your account so that the sales team should check ID when a customer asks to use my account.”
Wait… that’s not standard policy already??!!
So..now after 10 plus years of consistently shopping at Fit2Run for my family of 6, I am cancelling this membership and my account.
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Fit2Run, The Runner's Super Store is a Family owned and Locally operated Run Specialty retail business. We specialize in equipping our guests with the latest gear from their favorite brands, and helping them achieve their training goals.
