I took advantage of a sale and applied a special offer code during my purchase, but I didn't realize the discount hadn't been applied at checkout. After noticing this, I reached out immediately via email but received no response. I followed up with another email, yet still heard nothing back. I'm really let down by the customer service, which is unfortunate because the trainers were nice. This experience makes me hesitant to shop here again, so be cautious when checking out.
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