My experience was very poor and concerning. After my 12-month agreement ended, the service insisted I owed a 'remaining balance' of over $150 and refused to allow cancellation until it was paid. The explanations kept changing (freezes, rolling extensions, payment completion dates), none of which were clearly disclosed or made sense. I also faced charges I never agreed to. When I questioned them, I was told these were 'standard' and non-refundable, with no proof I had consented. Instead of resolving the issue, I received repeated payment demands. The cancellation process feels intentionally obstructive and exhausting. If you ever want to leave, prepare for confusion, pressure, and disputed charges. I would strongly caution anyone considering joining.
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