Fountain Park- Edinburgh I love Five Guys normally…. But this branch is just awfulThere’s a saying that you can tell the overall standards and cleanliness of a food place based on the state of the customer toilets. After eating here once, never again…..Used the toilets at the end of my visit, but boy I wish I’d gone before ordering. Wowee!! Some of the filthiest, smelliest toilets I’ve ever had the displeasure of using And that standard of cleanliness seems to be rampant throughout the whole place. Dirty, sticky tables. The floors throughout looked and felt like they were never cleaned, let alone deep cleaned….It begs the question if there’s much of a cleaning protocol in this branch. And if that’s the front of house and the customer toilet situation. What’s the overall cleanliness of staff hands, food hygiene standards behind the scenes, and whilst handling food and ordersI don’t understand how management could ever let a place get this noticeably dirty, and have that little pride in themselves that they would let this pass Sitting eating and looking around closely it has a grimy, grubby, couldn’t care less look and feel to the entire place. Serving food in that environment- yeah absolutely disgusting The staff also seemed to spend a lot of time shouting and carrying on with each other. Not quite sure when a workplace became the school playground. Maybe less carry on and more cleaning would be a better put together staff On a side note…. Visited the St James Quarter branch. Night and day…. Clean, tidy, organised. There are no toilets within that branch, but the cleanliness of the floors, tables, and overall told me what I needed to know. The burger and fries I ordered were the exact same, with same toppings too. Funny how the St James one was much more generous with the toppings so overall the burger was far more satisfying. Also was served about double the amount of fries. And for a final flourish…. The staff were moving like a well oiled machine, I listened to polite positive interaction with customers. And a staff who were quietly talking to each other whilst working hard
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An American fast casual restaurant chain focused on customisable burgers, hand cut fries, hot dogs & shakes. Only premium ingredients are used, everything is made fresh to order and nothing is ever frozen.
