Worst experience purchasing online. 0 customer service, you can't get a hold with anyone from their team, chatbot resets every 2 minutes, saying "sorry we missed you", whilst it's the other way round. I tried on multiple occasions, and wasted hours before I got connected.I opted in for the trade-in and bought a new oppo find x9 pro, it's been nearly 4 weeks and have not heard from them on anything about my old phone. I would genuinely advise against purchasing directly from the oppo store if you can. Unbelievable how a global company like this, could have such a bad experience...Total scammers.
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