fivetech.co.uk

2.3
2.3 Based on 41 reviews

Shop from our extensive range of best laptops, tablets, desktop PC’s, mobile phones, accessories and more to meet all your home, school and business needs....

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Jonathan Walters
Trade-in handset sent — still no response despite formal complaint & SAR

Five Tech are currently the UK distributor for Oppo phones.I sent my handset to Five Tech Limited as part of their trade-in program in November,.Since then, I have received no acknowledgment, tracking confirmation, or communication regarding my device. I have made repeated attempts to contact them by phone and email. There has been no response to any of my emails and the phone number for the Oppo Store and Five Tech just rings out. I have also submitted:a formal complaint, anda Subject Access Request (SAR)Both were sent via email and recorded post.This experience has caused significant frustration, and I am posting this review to make the situation visible publicly in the hope that they take action and provide the information owed to me regarding my trade-in. I am concerned that my old handset has just disappeared and I will lose a very expensive electronic item, I would be very wary about sending anything to this company and would avoid them at all costs in future.

1
Date of experience: Dec 03, 2025

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Business Details

  • Shop from our extensive range of best laptops, tablets, desktop PC’s, mobile phones, accessories and more to meet all your home, school and business needs.

  • language https://fivetech.co.uk

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