As others mentioned you have to be very carefull during the order process to not order the subscription. But the bigger issue is that the company has very aggressive marketing campaign in Europe but the shipping is from US and also the support is in English. Also the car manufacturers are only the ones available for the US market, like GMC, GM, etc. I bought the device because the claim was, that almost every car is covered. But in the first steps email I got the compatibility list and one of the oldest car manufacturers Opel/Vauxhall is not availiable!? Why marketing in Germany when they have only US cars? So I prompted instantly a refund but they sent the device anyway. I wrote to the support that my car is not supported and I want to stop the shipping. To my surprise when I received the device and gave it a try my car received a "generic" profile so i was able to read the sensors and check for Engine fault codes. No other ECUs can be read. I asked again for a refund and the asked for my email and Order number. After I answered there was silence. With the aggressive newsletters it felt like mobbing because they are asking constantly for feedback. So i wrote in the feedback survey the same issue and that I want a refund. But nothing happened. I ordered on 29.04.2025 and now is 30.11.2025. As far I can judge it is a simple OBD2 reader with a fancy software. But for me it is not worth it because it can read only Engine fault codes.
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FIXD helps you better understand your vehicle by translating check engine lights and tracking scheduled service. Avoid ambiguous lights and confusing technical definitions and let FIXD translate your check engine light into simple and understandable terms.
