The issue lies in the low price of the device, but there's an additional £99 subscription fee for the app. The support team mentioned I could return the device upon delivery, allowing me to reject it for a refund. However, it was simply delivered through my letterbox, leaving me no option to refuse it. After that, the support team stopped replying to my emails. I also saw that the automatic confirmation emails had a link for a return label, but stated, "We currently do not support international returns." I'm back to square one. I don't want the device, yet they're obstructing my attempts to get a refund. I'm still within the 30-day money-back guarantee period.
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FIXD helps you better understand your vehicle by translating check engine lights and tracking scheduled service. Avoid ambiguous lights and confusing technical definitions and let FIXD translate your check engine light into simple and understandable terms.
