I received the wrong item - they dispatched a new one the same day, but I was asked to pay to return the incorrect one. They mentioned they would refund the postage cost, but I would have preferred a prepaid label as I don’t have stamps at home. I may update this review based on the receipt of the correct item. ***Updated review 04/11/2025*** The company contacted me with a thoughtful explanation, which I appreciated. While the issue was resolved quickly, I had to push for a proper postage label and repackage the item myself. It's unfortunate that I had to leave a review to get a proper response, but I'm glad it worked. They clearly listened, and I'm happier with the thoughtful reply. I’m considering updating this to 4 stars, but I need time to reflect.
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We specialise in Beats by Dre headphone repair. Beats Solo Repair, Beats Studio Repair, Beats Pro Repair and Beats Wireless. We can fix your beats headphones within days. Headbands, Earpads, Wires and Speakers
