I had a disappointing experience with this service. I used their online tool for my mechanical chronograph and received a quote of £925, which was later promoted down to £495—red flags should have gone up. The courier service was efficient, but days later, I got an estimate of £940, claiming I hadn't mentioned it was a vintage model. I requested the return of the watch and had to pay £15 for shipping. It was returned without the case I provided. Their online system lacks an option for vintage watches, which I confirmed by trying the process again.
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At FixMyWatch, we appreciate that time is a valuable asset in people’s busy schedules; that’s why we’ve developed, what is probably, the best watch repair service available anywhere in the world.
