I had purchased tickets through this entity and needed to reschedule. I was informed that that would be fine, but they never got back to me to actually reschedule and the event is no longer performing. I’ve followed up and was told that they would work with getting a refund. I’ve been communicating with someone since December 26 and since January 6th have gotten any further response. Would have to say the reviews were misleading that this company gets back to you in a timely fashion as that is definitely not the case for me. I will reconsider ever booking with this company again. They don’t follow their own process and mislead customers.
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