Categories
Businesses
Blog
fixr.co

fixr.co

4.4
4.4 Based on 180 reviews

FIXR is a global ticketing platform built for fans and organisers. Find events, book tickets, create memories. Create events and sell tickets in minutes. Reach out to us if you have questions or need help: team@fixr.co....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Visit Website Write a review

Average Rating

4.4

/
5

180 Reviews

5 Star
78%
4 Star
7%
3 Star
2%
2 Star
1%
1 Star
13%
Advertisement

All Reviews

Filter Reviews

Review Time

S L
I couldn’t make it to an event I had paid for and was unable to sell the ticket. I wasn’t sure if it

I couldn’t make it to an event I had paid for and was unable to sell the ticket. I wasn’t sure if it was possible to get a refund at all but when I reached out to customer service they were responsive and helpful and simply asked for proof that the event organiser authorised the refund. I really appreciated the support and I got a full refund after a few emails, thank you specifically Amelia, Fixr.

5
Date of experience: Mar 09, 2026
Lungile Masondo
Ticket Enquiry

The feedback I received from Tramaine on the uncertainty I had really left me at ease. Response time is great as well. Keep it up Team FIXR. 👏

5
Date of experience: Mar 09, 2026
Mark V
Great Customer Service!

Great platform. We had an issue with our account, and it was quickly resolved when we needed it to be. Customer service was fantastic.

5
Date of experience: Mar 06, 2026
Advertisement
Tracey Small
Love the app and customer service

Love the app. Customer service is spot on.Tramaine sorted out my problem quickly without any stress, so helpful.Highly recommend.Definite 5 star service

5
Date of experience: Mar 06, 2026
Natalie
Query about accessing event tickets

I messaged with a query about accessing my event tickets and recurved a promo response with information and tickets attached. Excellent customer service, thank you.

5
Date of experience: Mar 06, 2026
Karina Rojas
I had a great experience with getting…

I had a great experience with getting help with a refund. I got helpful emails within ours.

5
Date of experience: Mar 05, 2026
Laura Bartkova
Fast Responses

I had a ticket issue which was not visible on the fixr app. I contacted the fixr team and they managed to sort this issue out asap. Great customer response rates.

5
Date of experience: Mar 05, 2026
Stacie Shickle
Fantastic

Fantastic! I spoke with Hayley-Ann whom was super helpful and understanding through email & over the phone, I got my problem sorted very quick.

5
Date of experience: Mar 05, 2026
Cristina Keech
Incredibly helpful and very prompt…

Incredibly helpful and very prompt response to my ticket lost issue due to SIM card swap.I contacted the company with a prove of payment and have promptly found my ticket and emailed it. I was worried it would be lost and gone but the finding of my lost ticket was not an issue. I appreciated the no hassle approach. Thank you

5
Date of experience: Mar 03, 2026
Neil Paterson
Had a problem accessing tickets at…

Had a problem accessing tickets at first contacted FIXR team and they got back to me really quickly and sorted the problem straight way . Great service

5
Date of experience: Mar 02, 2026
Advertisement

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Advertisement

Business Details

  • FIXR is a global ticketing platform built for fans and organisers.

    Find events, book tickets, create memories.

    Create events and sell tickets in minutes.

    Reach out to us if you have questions or need help: team@fixr.co.

  • email team@fixr.co
  • call 02037000610
  • language https://fixr.co

Similar Businesses

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More