Worst ferry company. Take Colorline if you’re going from Hirtshals to Norway. I have a car that is explicitly under 2 meters and shorter than 5 meters. It says so in the vehicles manual and in our NAF app. When we got in line a boy with a meter stick came and measured our car and said we were over 2 meters. Mind you, we park in garages that are for cars no higher than 2 meters often. We always take Colorline and always go in as under 2 m high and under 5 meters long. Never an issue. The fjordline boy made us go back in line and pay a difference of 400 DKr and put us on a waiting list because the ferry was full!! We booked a week ago. So then we went back and asked if we could take the ferry that went 15 mins before ours. They let us, but we had to pay an extra 600 Dkr!!! We had to do it because we couldn’t chance not getting on the boat we were waitlisted on. They charged us for over 2m high and 5 m long for that too. When we finally got on the ferry we were on a deck with only regular cars. There were almost no tall cars/vans. Not to mention that the ferry was half empty. I can’t believe they put us through that and that we’re out so much extra money. We will NEVER use Fjord Line again. I would urge you to consider heavily before choosing them over Colorline for that route. So frustrating.
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We are a young ferry company that has grown a lot in recent years through adding new, modern ships to our fleet, expanding our route network and providing our guests and freight customers with exceptional service and value for money. Fjord Line is based on sound business values. Everything we do is with vigour, responsibility, respect and commitment. The company has about 800 employees and transports over 1.4 million passengers annually.
Our four ships operate five routes between Norway and Denmark. In addition to passenger traffic, we also transport commercial vehicles and goods.See more
