Mostly very happy. The shoes themselves are great - pretty and very comfortable to wear all day. Sara in the London shop was so helpful when I had questions. Products were shipped quickly from Spain from my original online order. One thing it’d be great to see improved is the clarity on exchanges and tracking progress. I’m not sure the Reveni exchange worked as described (with the replacement product being shipped out before the returned one had been accepted - which sounded very unusual anyway) so it was hard to know what was happening. Either way, more info on order/exchange status would have been great.
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