I would give 0 if I could. I have been waiting 2 weeks for a pair of shoes which were meant to have been shipped next day delivery. There is zero coordination between the London shops and the actual company in Spain. The website is still saying these shoes are in stock and ready to ship however I’ve been told these will come from Spain. I looked on the tracking and they’ve been sat in a warehouse in Spain for the last 5 days. Do not order online from this company, logistics and communications are TERRIBLE! The women working in the physical shops in London are perfectly nice, but totally clueless. The shops don’t even have numbers you can call. I’m now trying to cancel my order as I’ve also been told that the shoes disintegrate after a couple of months.
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