flatmates.com.au

4.4
4.4 Based on 1.2K reviews

Flatmates.com.au is a peer to peer listing platform which allows you to rent out your spare room, find accommodation and search for flatmates. Our listings are moderated, all our members are mobile verified and we have a secure messaging system where you ...

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Average Rating

4.4

/
5

1.2K Reviews

5 Star
73%
4 Star
15%
3 Star
2%
2 Star
1%
1 Star
9%

All Reviews

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Review Time

Marcus Barnes
Lack of proper landlord vetting

The company fails to conduct adequate checks on landlords; we have encountered two issues already. A glance at their social media reveals a lack of reviews and minimal engagement on posts, likely due to their tendency to remove negative feedback. This behavior raises concerns about their priorities, suggesting a focus on profit over the welfare of vulnerable individuals in the housing crisis. It's disheartening to witness such exploitation.

1
Date of experience: Jan 22, 2026
Delbert Clark
Extremely unprofessional service with serious issues.

The service is highly unprofessional and operates like a scam. They charge landlords fees to create accounts for tenant searches, then block accounts based on false accusations without any refunds. Users are subjected to harassment and stalking. The platform appears to create fake accounts to deceive others while shifting blame. Their website lacks professionalism, and it's advisable to avoid using it. The service does not comply with Australian real estate regulations, meaning contracts made through them offer no real rights to tenants or landlords. Legal action may be necessary against them for their abusive and deceptive practices. They also expect tenants to accommodate everyone regardless of compatibility, and if complaints arise, they label landlords as scammers or racists without justification. This service is manipulative, particularly towards foreigners, while local users are generally aware of their unethical practices.

1
Date of experience: Dec 07, 2025
Ezra Baker
Unprofessional Service and Scams

This company operates in a highly unprofessional manner, engaging in scams that involve charging landlords fees to find tenants, only to block accounts based on false allegations without issuing refunds. They manipulate users and create fake accounts to deceive others, leading to significant frustration. The contracts provided are not legitimate under local law, rendering them ineffective. Tenants and landlords are left without real rights, and the company frequently misrepresents individuals, causing severe reputational damage. Legal action appears to be the only recourse against this abusive and deceitful service.

1
Date of experience: Dec 07, 2025
Alberta Reed
Steer Clear and Choose Alternatives

I strongly advise against using this service. There are numerous landlords who lack understanding of legal regulations. I faced issues with rent hikes and even had my belongings thrown out by a landlord. This experience was unacceptable.

1
Date of experience: Nov 23, 2025
balkimort44
Frustrating Experience

It's ridiculous that users are asked to prove their housing situation. The entire process has been a waste of time, and I believe compensation should be offered for the trouble caused.

1
Date of experience: Oct 28, 2025
Gabe Parker
Caution Advised

My experience with this company was quite negative. They lack proper measures to vet potential flatmates, which raises significant concerns.

1
Date of experience: Sep 28, 2025
Thedeathfunny64
Mixed Results with Profiles

I've managed to connect with some individuals through this app, but I suspect it utilizes AI to generate fake profiles. I noticed people who are no longer in the country appearing as active users, which is unfortunate given the app's ease of use.

3
Date of experience: Sep 13, 2025
Billy Sanders
A Hub for Scams – Highly Disappointed

This website is a breeding ground for scams disguised as a professional service. The agents seem skilled at deceiving users about property availability, only to inform them upon arrival that it is no longer accessible. I encountered rudeness and threats when attempting to inquire about listings. Visiting multiple properties only to discover they were scams has left me questioning the integrity of this platform. If you're seeking genuine service, consider other options.

1
Date of experience: Jun 08, 2025
Luther Foster
Account Access Issues

I'm extremely frustrated with my inability to access my account. Despite receiving emails about potential tenants, I cannot log in. There's been confusion with account details, and I believe there is a significant glitch in the system that needs to be addressed.

1
Date of experience: May 30, 2025
EC28
Poor Software Quality

The software used by this service is poorly designed and highly frustrating to navigate.

1
Date of experience: May 10, 2025

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Business Details

  • Flatmates.com.au is a peer to peer listing platform which allows you to rent out your spare room, find accommodation and search for flatmates. Our listings are moderated, all our members are mobile verified and we have a secure messaging system where you can chat with other members until you are comfortable sharing your details.

  • email support@flatmates.com.au
  • language https://flatmates.com.au

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