DO NOT SPEND YOUR TIME OR MONEY ON THIS COMPANY! I ordered a ring in early October for a proposal. I emailed beforehand to confirm it was in stock and would arrive on time. They reassured me it would if I paid extra for faster delivery, which I did, totaling nearly £1500. As the proposal day approached, I still hadn't received the ring. I emailed daily for updates and received curt replies saying they'd forward my message to the factory. Four days before the proposal, I requested to cancel the order for a refund to purchase another ring, but my emails were ignored! I filed a dispute with my bank, waited 50 days for a response, and they had the audacity to contest it. Now, I must wait another 3-30 days for the outcome. Truly a terrible company!
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Telephone: 01565 632 600
Email: sales@flawlessmoissanite.co.uk
Address:
Flawless Moissanite
67 King Street
Knutsford, Cheshire
WA16 6DX
