Extremely poor service. We've waited nearly 2 months for a ring that was promised to arrive in weeks. Despite numerous emails seeking updates, they have not responded to our latest inquiries regarding updates or returns if they can't fulfill the order. You're spending a lot on a ring, and they should be transparent with their customers. This has been the worst customer service experience I've encountered, and it's frustrating to keep following up without any replies. Their rings may appear beautiful online, but DO NOT BUY FROM THEM if you want to avoid hassle and stress.
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Telephone: 01565 632 600
Email: sales@flawlessmoissanite.co.uk
Address:
Flawless Moissanite
67 King Street
Knutsford, Cheshire
WA16 6DX