I placed an order for a custom pair of underwear on February 10th and have had an extremely disappointing experience.
I sent multiple emails asking for updates and received absolutely no response. My order has still not been shipped, and in my last email I requested a cancellation and a full refund. Once again, no reply.
The lack of communication and customer service is unacceptable. Customers should not have to chase a company just to get a response. Based on my experience, I would strongly advise people not to buy from Flawluxe.
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