fleetcard.com.au

2.2
2.2 Based on 27 reviews

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Average Rating

2.2

/
5

27 Reviews

5 Star
25%
4 Star
4%
3 Star
4%
2 Star
0%
1 Star
68%

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Micah Parker
If I could give zero stars I would

If I could give zero stars I would. They process card payments days after you pay and then charge ridiculous overdue fees. $131 late fee for paying on the night my card was due. The account balance was $240. Try to call them and you keep getting told you'll get a call back. They never call back. You have overseas customer service with poor English writing emails to you but no one will call you to explain what is going on. This is possibly one of the most unethical and difficult companies I have ever dealt with.

1
Date of experience: Dec 03, 2024
Grover Taylor
If I could give zero stars I would

If I could give zero stars I would. They process card payments days after you pay and then charge ridiculous overdue fees. $131 late fee for paying on the night my card was due. The account balance was $240. Try to call them and you keep getting told you'll get a call back. They never call back. You have overseas customer service with poor English writing emails to you but no one will call you to explain what is going on. This is possibly one of the most unethical and difficult companies I have ever dealt with.

1
Date of experience: Dec 03, 2024
Carlile
Terrible service

Terrible service - if i could give zero stars i would - unable to return calls. Not able to issue refund - been chasing for over a month after account was closed. Cards didn't work - left in phone queues for hours without calls returned

1
Date of experience: Oct 09, 2024
Richard Howard
Terrible service

Terrible service - if i could give zero stars i would - unable to return calls. Not able to issue refund - been chasing for over a month after account was closed. Cards didn't work - left in phone queues for hours without calls returned

1
Date of experience: Oct 09, 2024
Sutton W.
Ruined My Credit Score

Applied only once and they made two separate credit applications under my name, costing me 90 points on my Illion credit score. This has wounded me financially as I have a loan I was hoping to refinance to save on account keeping fees. Thanks to Fleet Card my finances have been drastically impacted and they have refused to respond to any of my communications. Enquiries to their support line are simply ignored. I have been trying to contact them for months and have had to escalate the issue with ASIC.

1
Date of experience: Aug 06, 2024
Cody
Ruined My Credit Score

Applied only once and they made two separate credit applications under my name, costing me 90 points on my Illion credit score. This has wounded me financially as I have a loan I was hoping to refinance to save on account keeping fees. Thanks to Fleet Card my finances have been drastically impacted and they have refused to respond to any of my communications. Enquiries to their support line are simply ignored. I have been trying to contact them for months and have had to escalate the issue with ASIC.

1
Date of experience: Aug 06, 2024
WR16
Terrible experience stay away from this company

Terrible experience. Lots of fees and charges. $60 late fee. Plus interest! $4.95 if you don’t use the card that month. The owner really needs to change his ways it’s simply ripping people off! Beware

1
Date of experience: Jun 20, 2024
Ronnie
Terrible experience stay away from this company

Terrible experience. Lots of fees and charges. $60 late fee. Plus interest! $4.95 if you don’t use the card that month. The owner really needs to change his ways it’s simply ripping people off! Beware

1
Date of experience: Jun 20, 2024

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