Review Time
This service is a scam. They misrepresent their offerings! I wish I had read the reviews before signing up. I was promised savings, but my first purchase turned out to be the most expensive fuel I've ever bought. I was charged exorbitant fees for a one-day late payment while I was abroad. I wish I had researched better.
Please read this and the following reviews, they are all true. You will get fees every step of the way. I owed $17 and was charged over $400 in fees, overdue fee even though i was on direct debit??? interest, over limit fee $108.32 and then disnhonour fee of $50...how when it was on them to direct debit. Am taking them to ACCC. You have alimit you give them, mine was $1500. you would think that means when it hits this much the card doesn't work...no it just means when you step over this limit they charge you through the roof. Set your limit to $5000 but then they wont let you. Terrible customer service and extremely rude, probably becasue the poor staff deal with angry customers all day, that would make me bitter as well
Horrible company, horrible customer service, with bullshit fees every step of the way. I had to pay extra $100 of administration fee because I spent "over the limit", ($500 limit) which there's no restriction and the card does't get denied/rejected. Talking to the customer service they told me that I was supposed to be the one watching out for my limit on the platform so I'm not charged extra, can you believe that? No williness to help, or to negotiate it. Paid 1 day late?! BOOM, another $100 fee!!! Absurd!! Complete rubbish, and the whole business model is getting money by charging stupid fees. I'm furoius! DO NOT SIGN UP ANYTHING WITH THEM!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
