I am very unhappy with the dismissive service of Fleurop. A delivery was not provided on time, and instead of trying to provide a solution or even being contacted for it, they try to get more cost out of me. The absurd part is that after not adhering to the policy in their website they try to transfer the cost to the client, that is not fair business. In conclusion, Fleurop cannot be trusted to deliver the service the customers paid for. I have ordered in the past from other 3 online companies and without exception the flower are always delivered and when there is a challenge proactively address it for the service to be provided on the right date.
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