I ordered a chair in grey and received an order confirmation. However, while my order appeared on the website, there was no shipping information available. The shipping confirmation stated it was sent via a ground service, but when I checked the tracking number, it was invalid. After some confusion, I learned it was shipped by a different carrier, which explained the delivery notice I received. The shipping time was quick, falling within their estimated timeframe, so no complaints there. However, there seems to be an issue with their internal systems regarding shipping information. I will update this review based on the chair's quality and any support experiences I may have. Keep in mind that their return policy includes a restocking fee for items not in perfect condition.
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