I purchased a FlexiSpot C7 Max office chair, and while assembling the arm, the embedded nut on the seat broke loose. I contacted FlexiSpot, and they asked for a video of the issues, which I provided. They then contacted me back to ask for my shipping address because they were sending a replacement chair. Their customer service is outstanding, which is a rarity these days.
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The design of every sit stand desks, height adjustable desktop, exercise bike and ergonomic monitor mount we manufacture drives the wellness at work.