We had a booking for car hire at the airport on 5th January. Unfortunately, our flight was cancelled, and we arrived late at 9pm instead of the scheduled 11am. I attempted to contact the car hire service three times using the numbers provided, but one line didn’t work and the other went unanswered. There was no email listed on the booking form, but I did find one online and sent an email. Upon our arrival, we were told that our booking had been cancelled, despite my attempts to reach out. We ended up having to pay €80 to a different car hire company for a new vehicle. The representative at the counter was quite rude to me.
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