Awful company. INstructions for pickup at airport were nonsense.
Extra charge for crossing in to Austria 120 euros was NOT in original booking.
Agent was extremely rude and unfriendly.
Car was undrivable as screenwash was frozen. We drove 20minutes to their depot where they couldn't solve it. Drove 20 mins back to pickup hotel and given another car.
This had some weird grease all over the inside of the windscreen and we were unable to drive as heading into setting sun, had to find a service station and buy glass cleaner. No brushes or scrapers for removing snow the next day.
On return waited for half an hour for somone to check and accept the car back.
Office was full of other disgruntled customers .
A month after our return we get a £220 charge to our credit card with nmo explanation. NOw fighting it out with credit card company.
AVOID THIS TERRIBLE COMPANY!
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