!!!NEVER RENT FROM THIS COMPANY!!!
For the first time I saw that when you rent a car you get a peace of paper to fill up with damages. .
When it comes to payment they took photo of credit card from both sides and with all info from it and that is first time I have seen that rental car companies are doing. After asking why they took photo of all info from credit card the answer was that its common in the USA to take it and no need to worry regarding that.
After returning the car they "found" 2 small dots on windshield and try to get 1000$ for it. When we asked for previous damage paper they showed us paper with only 2 damages on the car and around 200 miles less than what it says on the time of our rental. One of them don't speak english so he asked his colleague to help him, and they were both very aggressive with payment and consistently insisting on it. After asking again for the paper from last rent with that mileage we get it with, they talked on spanish and said thats the paper.
We asked for their names and the worker who dont speak English is called Marcus and other worker refused to give his name, case he is working for another company, cause apparently this office is shared between few car rental companies.
After almost 2h of talking to them they couldn't provide me with paper from last inspection of the car we rented and they keep insisting that the paper with almost 200 miles is the paper from last inspection, and than as well Marcus who don't speak english, started to speak very good on english.
Cause they didn't provide me with proof of last inspection we refused to pay anything and will be writing to their corporate office. 2 minutes after we left their scam office they charged 1000$ on the credit card and attached it to previous payment that was signed for the rental and insurance.
After waisted few hours of our vacation in Miami we will have to deal with all the credit card desput and everything else that comes with it.
Wish I did read little bit more about this company on line before renting from them.
Hope this will help to someone else to stay away from all this small rental companies and rent from reputable ones instead, so you can save your money, nerves and time on vacation.
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